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lmessy's avatar
lmessy
Frequent Visitor
1 year ago
Solved

October 2024 Update not starting

Is anyone else experiencing an issue of the on-prem gateway service not starting when they install the October 2024 update to their on-premgateway?

  • Anonymous's avatar
    Anonymous
    1 year ago

    Thank you lbendlin 

    As an alternative solution, you can choose to download the August version of the gateway, which works fine in Power BI Service.

    The following is a test of the version released on October 25:

    Please try restarting your gateway. In my test environment, it works fine after updating from the August version to the October 25 version.

    If it still does not work properly in your environment, please roll back to the gateway version that is suitable for your environment. You can download the historical version from the link below.

    Currently supported monthly updates to the on-premises data gateways | Microsoft Learn

     

    Best Regards

    Jianpeng Li

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

     

2 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable

    Thank you lbendlin 

    As an alternative solution, you can choose to download the August version of the gateway, which works fine in Power BI Service.

    The following is a test of the version released on October 25:

    Please try restarting your gateway. In my test environment, it works fine after updating from the August version to the October 25 version.

    If it still does not work properly in your environment, please roll back to the gateway version that is suitable for your environment. You can download the historical version from the link below.

    Currently supported monthly updates to the on-premises data gateways | Microsoft Learn

     

    Best Regards

    Jianpeng Li

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.