Forum Discussion

luismorais_'s avatar
luismorais_
Frequent Visitor
5 years ago

OData refresh error in Power BI Service

Hi!

 

I've been trying to refresh a OData Feed with RSA Archer. In PowerBi Desktop everything works fine.
I've also installed a Personal Getaway so the "Data Source Credentials" could appear.

Even when I put the correct credentials it keeps getting the following error: Failed to update data source credentials: Error during evaluation.

 

 

I've already read several posts about OData feed but none of them have a solution for this.


Does anyone know what is possibly happening?

 

Thanks!

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2 Replies

  • v-robertq-msft's avatar
    v-robertq-msft
    Community Support
    5 years ago

    Hi, luismorais_ 

    According to your description, you used the OData feed as the data source, which is from the cloud. So I don’t think you need to use a gateway to configure scheduled refresh for it, you just need to give the correct credential:

     

    What’s more, your Odata feed is from RSA Archer. Does this data source need credential to access? If so, I guess you need to update the credential to the account you used to sign in the data source using the “Basic” mode, like this:

    You can also refer to these cases that have the same problem as yours:

    https://community.powerbi.com/t5/Issues/Failed-to-update-data-source-credentials/idi-p/135313

    https://community.powerbi.com/t5/Issues/Failed-to-update-data-source-credentials/idi-p/612563

     

    Best Regards,

    Community Support Team _Robert Qin

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

    • luismorais_'s avatar
      luismorais_
      Frequent Visitor
      5 years ago

      Hi v-robertq-msft !

      Thanks for your response!

       

      I thought the same about the gateway, but it seems strange because I only got access to the Data Source Credentials once I had installed the gateway.


      I'd also ensured that the credentials was right and the authentication method was 'Basic' as you suggested, but keep having the same error.