Forum Discussion

vrossouw's avatar
vrossouw
Helper III
9 years ago
Solved

Not receiving email on Alert

Hi

I have ticked the box , to receive emails on the Alert function.  But I don't receive any alerts.  I guess the reason is that my email address is not the same as the PowerBI username.  How can we set up this function to receive email alerts?

I have set up the "alternate" email , but I still don't receive alerts

 

Thank you

  • Anonymous's avatar
    Anonymous
    9 years ago

    vrossouw You could just use Microsoft Flow Just sign in -> My Flows -> Create from Blank -> Search "Power" -> select power bi "on trigger event" - Choose the Alert -> New Step -> Outlook (or some mail provider -> Choose action -> set up the email -> Create Flow

     

    This will also allow you to send to multiple people. You should just be able to log in to Flow with the same creds. 

17 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable

    vrossouw You could just use Microsoft Flow Just sign in -> My Flows -> Create from Blank -> Search "Power" -> select power bi "on trigger event" - Choose the Alert -> New Step -> Outlook (or some mail provider -> Choose action -> set up the email -> Create Flow

     

    This will also allow you to send to multiple people. You should just be able to log in to Flow with the same creds. 

    • vrossouw's avatar
      vrossouw
      Helper III

       Anonymous  Hi, thank you very much.   I am busy testing this... 

      • Anonymous's avatar
        Anonymous
        Not applicable

        Hey just refresh the data set on the gateway...wait for sometime..you will get the email. It worked for me.

    • vrossouw's avatar
      vrossouw
      Helper III

      Anonymous  Hi, I have set up the alert , but the alert failed:

       

      Any ideas how to resolve this issue?

    • Sokon's avatar
      Sokon
      Advocate V

      Using Flow instead of the build-in feature is a workaround for a not working feature, right? There are several other posts concerning the issue of not receiving emails around here. I put a post into the "Issues" forum and it would be great if people voted for it!

      • Anonymous's avatar
        Anonymous
        Not applicable

        Sokon Using Flow would be a work around if you just want to email yourself. But it extends the functionality of an alert by allowing you to email to other users, groups, etc. You are not able to do that in PowerBI, and in those cases I wouldn't consider it a work around.