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vrossouw's avatar
vrossouw
Icon for Helper III rankHelper III
9 years ago
Solved

Not receiving email on Alert

Hi I have ticked the box , to receive emails on the Alert function.  But I don't receive any alerts.  I guess the reason is that my email address is not the same as the PowerBI username.  How can we...
Need Help
  • Anonymous's avatar
    Anonymous
    9 years ago

    vrossouw You could just use Microsoft Flow Just sign in -> My Flows -> Create from Blank -> Search "Power" -> select power bi "on trigger event" - Choose the Alert -> New Step -> Outlook (or some mail provider -> Choose action -> set up the email -> Create Flow

     

    This will also allow you to send to multiple people. You should just be able to log in to Flow with the same creds. 

Anonymous's avatar
Anonymous
Not applicable
9 years ago

vrossouw And when you log into Microsoft Flow, it is with the same account that you are using in Power BI. The alert shows up for you in Flow, but it throws an error?

Or only after you add the email task to it?

vrossouw's avatar
vrossouw
Icon for Helper III rankHelper III
9 years ago

Anonymous thank you for your support.  My email alerts are now working. 

  • Anonymous's avatar
    Anonymous
    Not applicable
    9 years ago

    vrossouw That's great, was it an issue that IT was able to resolve? It would be good to know what the problem was.

  • vrossouw's avatar
    vrossouw
    Icon for Helper III rankHelper III
    9 years ago

    Hi

     

    I did not select the "down" selection option on my first attempt, to select the specific alert.

     

    Also, I first attempted to send the email to Outlook (Send to outlook), which prompted for log in details etc.

     

    I changed this to send to email, which worked okay.

     

    Thank you