Forum Discussion
Not receiving email on Alert
vrossouw You could just use Microsoft Flow Just sign in -> My Flows -> Create from Blank -> Search "Power" -> select power bi "on trigger event" - Choose the Alert -> New Step -> Outlook (or some mail provider -> Choose action -> set up the email -> Create Flow
This will also allow you to send to multiple people. You should just be able to log in to Flow with the same creds.
vrossouw Even if that is the case and you have creds in Azure AD that are seperate from you internal I would still assume that the Flow would work. But the first part of this is to get the Alert working... Have you "un-checked" the email option in the alert in PBI?
vrossouw And when you log into Microsoft Flow, it is with the same account that you are using in Power BI. The alert shows up for you in Flow, but it throws an error?
Or only after you add the email task to it?
Anonymous Hi, thank you for the support so far. I currently have my IT department looking into the email issue.
Regards
Anonymous thank you for your support. My email alerts are now working.
vrossouw That's great, was it an issue that IT was able to resolve? It would be good to know what the problem was.
Hi
I did not select the "down" selection option on my first attempt, to select the specific alert.
Also, I first attempted to send the email to Outlook (Send to outlook), which prompted for log in details etc.
I changed this to send to email, which worked okay.
Thank you