Forum Discussion

sdegroot's avatar
sdegroot
Helper I
8 years ago

Not receiving email notifications when app access requested

Hello everyone,

Users within our organization have requested access to apps (see image below), but the app owner has not been notified . The only way we notice that someone has requested access is when we update the app (it doesn't even show up as a notification within the owner's Power BI account). We are hoping to receive emails to our Microsoft Outlook accounts.

Thank you,

Sarah 

 

Need Help

4 Replies

  • v-yulgu-msft's avatar
    v-yulgu-msft
    Microsoft Employee
    8 years ago

    Hi sdegroot,

     

    Each O365 group there is a setting that controls whether that group can receive emails from a sender outside its organization. This option is set to false by default for all the groups. The access request email is sent from [email protected], and thus the owner cannot receive it. Please refer to this thread to enable this option "Let people outside the organization email the group" Office 365 group.

     

    Best regards,

    Yuliana Gu

    • sdegroot's avatar
      sdegroot
      Helper I
      8 years ago

      Hey Yuliana,

      Most of the areas I looked at kept mentioning O365, which we do not have. Do you know how to received email notifications within Microsoft Outlook 2010?