Forum Discussion
Not receiving a verification code to e-mail address when creating a new account on app.powerbi.com
Hi, eliftastan
Make sure your network isn't blocking Microsoft's verification emails. If you're using a company or school network, there may be some limitations. Try using a different network, such as mobile data, and see if that helps.
Perhaps you will need to contact the support team directly to resolve the issue. You can contact Microsoft Support for help with account creation issues. They can provide more specific assistance and may verify your account manually. You can find the customer service number for your country by visiting the Global Customer Service Numbers page
Global Customer Service phone numbers - Microsoft Support
Best Regards
Yongkang Hua
Hi Yongkang Hua,
I tried to get support using the Turkey support number in the Global Customer Service phone numbers - Microsoft Support link. They direct me to https://admin.powerplatform.microsoft.com for Power bi support. Only users with an account can get support from this link. Since I don't have an account, I can't get support from here either. I have a problem creating an account.
Regards,
Elif Tastan