Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

Power BI is turning 10! Let’s celebrate together with dataviz contests, interactive sessions, and giveaways. Register now.

Reply
SELECTDBA
Advocate I
Advocate I

Not able to add visuals from AppSource

Recently we're not able to add visuals from the AppSource (i.e. by clicking "get more visuals").  We get the same error whether we try in Power BI Desktop or Power BI Service, which is "AppSource visuals are not available on this cloud. To add visuals, contact your admin".  I am a Power BI Administrator, and only one other person is a Power BI Administrator in our organization.  We haven't made any changes, and the "Allow visuals created using the Power BI SDK" option is enabled (i.e. following the information here: https://docs.microsoft.com/en-us/power-bi/admin/organizational-visuals).  Anyone else seeing this behavior?

1 ACCEPTED SOLUTION

My assumption is that this was a service issue that Microsoft didn't disclose.  After posting this message and confirming with other Power BI users they were seeing the same thing, the functionality starting working again that evening with no changes from us.  

View solution in original post

6 REPLIES 6
SELECTDBA
Advocate I
Advocate I

This just started working again.  Microsoft, was there an issue?

collinq
Super User
Super User

Hi @SELECTDBA ,

 

Are some of these specific types of visuals that are not allowed (like maps, certified, R, Python, or using the SDK)?  If so, all of those options would be need to be on as well.




Did I answer your question? Mark my post as a solution!

Proud to be a Datanaut!
Private message me for consulting or training needs.




My assumption is that this was a service issue that Microsoft didn't disclose.  After posting this message and confirming with other Power BI users they were seeing the same thing, the functionality starting working again that evening with no changes from us.  

Thanks for the response.  We do allow most types of visuals, and we are not able to add any visuals from AppSource.  We just get that error with no types showing.  

holydragon
Frequent Visitor

Yes.  I'm experiencing the same EXACT problem.

Was it working for you before, and does this feel like a bug to you too?

Helpful resources

Announcements
Join our Fabric User Panel

Join our Fabric User Panel

This is your chance to engage directly with the engineering team behind Fabric and Power BI. Share your experiences and shape the future.

June 2025 Power BI Update Carousel

Power BI Monthly Update - June 2025

Check out the June 2025 Power BI update to learn about new features.

June 2025 community update carousel

Fabric Community Update - June 2025

Find out what's new and trending in the Fabric community.