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CJSquibb's avatar
CJSquibb
Advocate II
3 years ago
Solved

Appsource visuals problem

Hi, I have been using Power BI for a couple of years now and run training classes. Today, I was doing an introductory course and somebody asked where they could get additional visuals. So I clicked on the dots and loaded "Get more Visuals", only to see this message: Appsource visuals are not available on this cloud. To add visuals, contact your admin.

 

I have successfully downloaded and installed visuals before and have never seen this message.  What is going on, and how do I fix it?  (I AM my admin).

 

Just a thought - has it been removed from the Free account?  As I work for myself I haven't signed up for Pro as I have nobody to share with., but I can see that certain feautres might be gradually being moved out of PBI Free.  I'm sure I used to be able to Analyze in Excel... ðŸ˜’

  •  Had the exact same issue as OP, but it has just resolved itself. Something might have been fixed on the back end now.

5 Replies

  • I'm encountering the same issue.  I added a custom visual earlier today, and now I'm getting the same error message as you.

  • Getting the same error, which is how i stumbled upon this. All org settings are the same as they were the last time I added one so Microsoft must have an issue.

  • Kenaurec's avatar
    Kenaurec
    Frequent Visitor

     Had the exact same issue as OP, but it has just resolved itself. Something might have been fixed on the back end now.

  • It seems to have been a temporary problem.  Working again now.