Forum Discussion
No notification for Extended Pro Trial
Hi,
one of the users in my organisation has not received the notification for the Extended Pro Trial, although he should be eligible for it.
Could anyone suggest please how to solve this?
Thank you in advance.
5 Replies
v-yulgu-msftMicrosoft Employee
Hi georgiosperikos,
Please first review below article, and make sure this user account is eligible for Extended Pro Trial.
Besides, please send me his account so that I can check for him.
Best regards,
Yuliana GuHi Yuliana,
Thank you again for your reply.
I have sent you the account in question in PM.
Looking forward to your reply.
Best Regards,
Georgios
- v-yulgu-msft
Hi georgiosperikos,
Sorry for the delay. I also need your PUID for this account. You can get the PUID from this link:
https://portal.office.com/account/#subscriptions
Best regards,
Yuliana Gu