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salana
New Member

No extended pro trial message

Hi, according to Terms I should be eligible to activate Exteded Pro Trial for several my accounts. None of them received notification about possibility to change. I kindly ask for support.

1 ACCEPTED SOLUTION

@v-ljerr-msft thank you for your help offer; extended pro trial notifications appeared in the meantime and all my eligible accounts have been successfully migrated into pro trial.

 

Best regards.

View solution in original post

11 REPLIES 11
Anonymous
Not applicable

I also have a user who didn't receive a Pro Trial notification.

Anonymous
Not applicable

Hi I've seen quite a few times the Pro trial notification until May 2018 but today as I was going to activate the link dissapeared and only a 60 days trial options came up. I will need this trial timeframe consistent for all my 250 users as well. How can I get back the option for the trial until May/18 for me and my team?

 

Thanks.

Anonymous
Not applicable

Hi I've seen quite a few times the Pro trial notification until May 2018 but today as I was going to activate the link dissapeared and only a 60 days trial options came up. I will need this trial timeframe consistent for all my 250 users as well. How can I get back the option for the trial until May/18 for me and my team?

 

Thanks.

AdiTedjasukmana
New Member

Hi,

 

I did not get the offer either. I am sure that I am eligible. 

 

Can anyone please advise?

 

Thanks!

dhsalda
Regular Visitor


Hi, @v-ljerr-msft 

 

I have the same problem, can I PM you the users in my organization that cannot activate the trial and are eligible?

Hello,

 

I have the same issue. Please assist me in activating trial.

 

Thanks,

 

Matt

Angie
Regular Visitor

@v-ljerr-msft 

Hi, according to Terms I should be eligible to activate Exteded Pro Trial for several my accounts. None of them received notification about possibility to change. I kindly ask for support.

AndOMahony
Regular Visitor

Hi, 

I am also having trouble gaining access to the extending of the trial.. 

Can someone help me please? My orgainisation are in discussion but asked me to try here as well. 

Regards,

Andy

 

 

v-ljerr-msft
Microsoft Employee
Microsoft Employee

Hi @salana,

 

If you are sure that they are eligible, could you please provide us a list of user accounts who do not get the 12 month trial by sending me a private message? Smiley Happy

Please note that users that have licenses assigned from the Power BI Pro or Power BI Pro Trial subscriptions, within Office 365, are excluded from this offer.

 

Reference: https://powerbi.microsoft.com/en-us/documentation/powerbi-extended-pro-trial/

 

Regards

@v-ljerr-msft thank you for your help offer; extended pro trial notifications appeared in the meantime and all my eligible accounts have been successfully migrated into pro trial.

 

Best regards.

hi I registered because I got the message, and inadvertently dismissed it in my notifications. How can I send a private message? I do not see the button anywhere.

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