Forum Discussion

salana's avatar
salana
New Member
9 years ago
Solved

No extended pro trial message

Hi, according to Terms I should be eligible to activate Exteded Pro Trial for several my accounts. None of them received notification about possibility to change. I kindly ask for support.

  • salana's avatar
    salana
    9 years ago

    v-ljerr-msft thank you for your help offer; extended pro trial notifications appeared in the meantime and all my eligible accounts have been successfully migrated into pro trial.

     

    Best regards.

11 Replies

  • v-ljerr-msft's avatar
    v-ljerr-msft
    Microsoft Employee

    Hi salana,

     

    If you are sure that they are eligible, could you please provide us a list of user accounts who do not get the 12 month trial by sending me a private message? :smileyhappy:

    Please note that users that have licenses assigned from the Power BI Pro or Power BI Pro Trial subscriptions, within Office 365, are excluded from this offer.

     

    Reference: https://powerbi.microsoft.com/en-us/documentation/powerbi-extended-pro-trial/

     

    Regards

    • salana's avatar
      salana
      New Member

      v-ljerr-msft thank you for your help offer; extended pro trial notifications appeared in the meantime and all my eligible accounts have been successfully migrated into pro trial.

       

      Best regards.

      • pwrusr1's avatar
        pwrusr1
        New Member

        hi I registered because I got the message, and inadvertently dismissed it in my notifications. How can I send a private message? I do not see the button anywhere.

  • AndOMahony's avatar
    AndOMahony
    Regular Visitor

    Hi, 

    I am also having trouble gaining access to the extending of the trial.. 

    Can someone help me please? My orgainisation are in discussion but asked me to try here as well. 

    Regards,

    Andy

     

     

  • Angie's avatar
    Angie
    Regular Visitor

    @v-ljerr-msft 

    Hi, according to Terms I should be eligible to activate Exteded Pro Trial for several my accounts. None of them received notification about possibility to change. I kindly ask for support.

  • dhsalda's avatar
    dhsalda
    Regular Visitor


    Hi, @v-ljerr-msft 

     

    I have the same problem, can I PM you the users in my organization that cannot activate the trial and are eligible?

    • Dollins's avatar
      Dollins
      New Member

      Hello,

       

      I have the same issue. Please assist me in activating trial.

       

      Thanks,

       

      Matt

  • Hi,

     

    I did not get the offer either. I am sure that I am eligible. 

     

    Can anyone please advise?

     

    Thanks!

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi I've seen quite a few times the Pro trial notification until May 2018 but today as I was going to activate the link dissapeared and only a 60 days trial options came up. I will need this trial timeframe consistent for all my 250 users as well. How can I get back the option for the trial until May/18 for me and my team?

     

    Thanks.

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi I've seen quite a few times the Pro trial notification until May 2018 but today as I was going to activate the link dissapeared and only a 60 days trial options came up. I will need this trial timeframe consistent for all my 250 users as well. How can I get back the option for the trial until May/18 for me and my team?

     

    Thanks.

  • Anonymous's avatar
    Anonymous
    Not applicable

    I also have a user who didn't receive a Pro Trial notification.