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audslloyd43's avatar
audslloyd43
Frequent Visitor
6 years ago

New usage metrics

I was excited to see the new level of detail in the usage reports.  I have an issue with one report not displaying the pages, depite there being multiple tabs in the report.  Do you know why this might be?

2 Replies

  • v-yingjl's avatar
    v-yingjl
    Icon for Community Support rankCommunity Support

    Hi audslloyd43 ,

    When you use 'New usage report on' in the usage metrics page, you can see a message in the bottom:

     

    It can take up to 24 hours for data to update.

    In addition, the usage metrics report only includes reports (or dashboards) that have been accessed in the past 90 days. If a report (or dashboard) doesn't show up, likely it hasn't been used in more than 90 days.

     

    Please refer this document: Service-usage-metrics#frequently-asked-questions 

     

    Best Regards,
    Yingjie Li

    If this post helps then please consider Accept it as the solution to help the other members find it more quickly.

  • v-yingjl's avatar
    v-yingjl
    Icon for Community Support rankCommunity Support

    Hi audslloyd43 ,

    If you've fixed the issue on your own please kindly share your solution. If the above posts help, please kindly mark it as a solution to help others find it more quickly. Thanks!


    Best Regards,
    Yingjie Li