Forum Discussion
New fields not visible to users
Recently I've attempted to make some basic changes to a published report, but any of the new fields I add are not visible to users in the service, though they are visible to me. I've tested several fields, all in matrix visuals, and various users I've tested with can't see any of the new fields. There is no RLS applied, the sensitivity is Internal, and they're able to see everything else normally. I know without sharing this is a very generic ask, but hoping someone can give some (any) advice on what could possibly be causing this?
8 Replies
Did you re-publish the report after update ?
What data source are you using ?
check for data source schedule refresh- collinq
Super User
HI Anonymous ,
When you say you make changes - where are you making the changes? And, are you sharing the APP or the workspace version of the report? If you have made changes in desktop, published to workspace but not "update app" then the changes have not made it throught the process? Same if you are changing fields online and not updating the app.
If all that is true, go into Advanced Editor and make sure that there is not a "Columns = 'x' " type text in the string. That sometimes happens. The normal advice is to modify that number to the correct number of columns. For me, AND NOT NECESSARILY RECOMMENDED, I always just delete that bit entirely because I don't want to deal with incrementing it.
If that is ok, then go to the query editor, to applied steps, to source and make sure that "Choose columns" has all of the columns you are looking for.
