Forum Discussion

dreyz64's avatar
dreyz64
Helper III
6 years ago

New Usage Metrics empty

Hello everyone

I would like to create a custom Metrics report that would be visible to all my community.

I saw that there is now a  new usage metrics query.

And I have figured out how to connect to it via Power BI Desktop.

However the issue I have is that it is empty.

I have put below an example of different results when I select the old view and the new view:

As you can see, the new view gives me nothing while the new view gives me data that goes all the way back to March even to June.

Can you please help?

Thank you!

Need Help

8 Replies

  • collinq's avatar
    collinq
    Super User
    6 years ago

    Hi dreyz64,

     

    I am wondering if you gave it a day?  Sometimes on the new usage reports it takes a day for the data to appear.  Please wait until tomorrow and then let me know if data appeared.  Thanks!

     

    I would appreciate Kudos if my response was helpful. I would also appreciate it if you would mark this as a solution if it solved the problem. Thanks!
    • dreyz64's avatar
      dreyz64
      Helper III
      6 years ago

      collinq Thanks Collin. I regenerated the report today and it is still showing me empty fields.

      When I connect to the dataset from PBI Desktop it is also giving me empty values...

      Not sure this is it.

      • collinq's avatar
        collinq
        Super User
        6 years ago

        Hi again dreyz64,

         

        I had high hopes for the waiting a day theory!  I am wondering if the permissions are set to "enable" in the tenant for the usage metrics (I assume that they are, but just checking).

         

         

        If they are, then this might be the issue?

        • You need a Power BI Pro license to run and access the usage metrics data. However, the usage metrics feature captures usage information from all users, regardless of the license they're assigned.
        • To access improved usage metrics for a report, the report must reside in a modern workspace and you must have edit access to that report.

         

        Let me know!  Thanks.

         

        I would appreciate Kudos if my response was helpful. I would also appreciate it if you would Mark this As a Solution if it solved the problem. Thanks!
    • dreyz64's avatar
      dreyz64
      Helper III
      6 years ago

      V-lianl-msft Thank you for your answer. 

      I am aware that there can be differences but here one report has data the other is empty... I doubt that this is the same issue...