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Anonymous's avatar
Anonymous
Not applicable
5 years ago
Solved

New Usage Metrics Report not working

My team noticed earlier this week that when using the new usage metrics report we are seeing most users come in as "Unnamed User" rather than showing the acutal user. Previously we have montitored th...
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  • v-henryk-mstf's avatar
    v-henryk-mstf
    5 years ago

    Hi Anonymous ,

     

    Then it may be the result of a transient bug, and not a problem with the New Usage Metrics Report itself.

     

    If the advice is helpful, you can mark the correct reply as the standard answer to help the other members find it more quickly.


    Best Regards,
    Henry


    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

v-henryk-mstf's avatar
v-henryk-mstf
Icon for Community Support rankCommunity Support
5 years ago

Hi Anonymous ,

 

I used the new version of Usage Metrics Report for testing, and it seems that your problem cannot be reproduced, and the information of the accessed users can still be displayed normally. 


Maybe you can also refer to the following restrictions to troubleshoot.

 


Best Regards,
Henry


If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

  • Anonymous's avatar
    Anonymous
    Not applicable
    5 years ago

    Must have been some kind of bug, I was out for a few days and now it's no longer happening. Not sure what it was, but it's working now. 

    • v-henryk-mstf's avatar
      v-henryk-mstf
      Icon for Community Support rankCommunity Support
      5 years ago

      Hi Anonymous ,

       

      Then it may be the result of a transient bug, and not a problem with the New Usage Metrics Report itself.

       

      If the advice is helpful, you can mark the correct reply as the standard answer to help the other members find it more quickly.


      Best Regards,
      Henry


      If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.