Forum Discussion
New Usage Metrics Report not working
My team noticed earlier this week that when using the new usage metrics report we are seeing most users come in as "Unnamed User" rather than showing the acutal user. Previously we have montitored the same reports (new usage reports turned on) and did not expereince this. The strange part is if you switch the report over to the old view the names come in. Does anyone know what could be causing this, or how to fix it? Is it a Microsoft glitch?
Hi Anonymous ,
Then it may be the result of a transient bug, and not a problem with the New Usage Metrics Report itself.
If the advice is helpful, you can mark the correct reply as the standard answer to help the other members find it more quickly.
Best Regards,
Henry
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
5 Replies
- GilbertQ
Super User
Hi Anonymous
This looks like a glitch to me.
I would suggest logging a support ticket so that the team is aware?
v-henryk-mstfCommunity Support
Hi Anonymous ,
I used the new version of Usage Metrics Report for testing, and it seems that your problem cannot be reproduced, and the information of the accessed users can still be displayed normally.
Maybe you can also refer to the following restrictions to troubleshoot.
Best Regards,
Henry
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.- v-henryk-mstf
Hi Anonymous ,
Then it may be the result of a transient bug, and not a problem with the New Usage Metrics Report itself.
If the advice is helpful, you can mark the correct reply as the standard answer to help the other members find it more quickly.
Best Regards,
Henry
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Did you solve this? I have exact the same problem....
