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amarcucio's avatar
amarcucio
Frequent Visitor
3 years ago
Solved

New App Experience: Users receiving Permission Required message

Hello,   We recently updated to the new app experience.  Since this update, users receive a Permissions Required message on any new reports added to our app, unless they are members of the Workgrou...
Need Help
  • amarcucio's avatar
    amarcucio
    3 years ago

    Try clearing all the permissions and set it to whole organization & save.  then go in again and set permissions as they originally were.  We did this during troubleshooting and now everyone has permissions again like they did before.  I do not know if this will be a reoccuring work around yet, but it worked for me.

ed_mcdill's avatar
ed_mcdill
Icon for Advocate II rankAdvocate II
3 years ago

We are experiencing the same error. We've been testing many scenarios. On a fresh workspace with fresh app we don't get the issue. Just on a legacy one that was upgraded. Still haven't found anything, but if we get a solution, I will update back here.

  • amarcucio's avatar
    amarcucio
    Frequent Visitor
    3 years ago

    Hi Ed, I found a work around that has worked so far for us.  After the permissions are granted in the app, I went to the dataset itself and granted the same permissions.  It still says permissions granted through the app, but it seems to work after this.