Forum Discussion
New App Experience: Users receiving Permission Required message
Hello,
We recently updated to the new app experience. Since this update, users receive a Permissions Required message on any new reports added to our app, unless they are members of the Workgroup itself. The dataset permissions look identical to the reports added before the most recent change. I have tried removing & re-adding permissions, creating a new audience for the permissions. They are currently based on a security group pulled from the Active Directory list.
Is there another setting that I am missing (or unable to see) or even a way to role back the new app experience? See message below that people are receiving.
Try clearing all the permissions and set it to whole organization & save. then go in again and set permissions as they originally were. We did this during troubleshooting and now everyone has permissions again like they did before. I do not know if this will be a reoccuring work around yet, but it worked for me.
5 Replies
Try clearing all the permissions and set it to whole organization & save. then go in again and set permissions as they originally were. We did this during troubleshooting and now everyone has permissions again like they did before. I do not know if this will be a reoccuring work around yet, but it worked for me.
ed_mcdillAdvocate II
We are experiencing the same error. We've been testing many scenarios. On a fresh workspace with fresh app we don't get the issue. Just on a legacy one that was upgraded. Still haven't found anything, but if we get a solution, I will update back here.
Hi Ed, I found a work around that has worked so far for us. After the permissions are granted in the app, I went to the dataset itself and granted the same permissions. It still says permissions granted through the app, but it seems to work after this.
