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Need to Perform Admin Takeover for Unmanaged Tenant - All Standard Recovery Options Blocked
Hello community, We are seeking advice on the correct escalation path to gain administrative control over a Microsoft tenant associated with our company domain. We are completely locked out, and all...
You're going to have to persevere with phone support here. This is now a bigger problem than Fabric and I don't have the ability to give you access to your tenant again - you could be a hacker trying a novel social engineering attack.
cpwebb
Microsoft Employee
Microsoft EmployeeNo, a support case is the right way to go but clearly that isn't working here. Let me talk to my colleagues in support to see what we can do.
cpwebbMicrosoft Employee
Microsoft EmployeeFollow up question - you mentioned that you called phone support. Did you actually open a support ticket, for example by following the instructions here https://learn.microsoft.com/en-us/power-bi/support/create-support-ticket ?