Forum Discussion
Need help about Schedule Refresh Data Gateway error
Hi @All,
I searched many relevant posts but my problem hasnt been resolved.
I managed to set up schedule refresh from Amazon Redshift datasource before and it did refresh smoothly. Recently, the scheduled was failed (although I didn't make any changes to the set up):
Then, I did uninstall On-premises gateway latest version and re-install, sign in the same database credentials but still same error.
Pls help me with this. Thanks in advance.
Hi khanh_nguyen123 ,
Refer to this link on how to update on premise gateway:
https://docs.microsoft.com/en-us/data-integration/gateway/service-gateway-update
Download the latest gateways(I think this is the latest one) from links provided here:
You can also refer to solution of below thread to know how to install/update:
https://community.powerbi.com/t5/Desktop/Update-to-new-gateway/td-p/818241
View solution in original post
Best Regards
Community Support Team _ polly
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
2 Replies
From your error it appears that there is a connectivity issue connecting to the Redshift database. If you can make sure you can log into your redshift database from your On-Premise server?Hi khanh_nguyen123 ,
Refer to this link on how to update on premise gateway:
https://docs.microsoft.com/en-us/data-integration/gateway/service-gateway-update
Download the latest gateways(I think this is the latest one) from links provided here:
You can also refer to solution of below thread to know how to install/update:
https://community.powerbi.com/t5/Desktop/Update-to-new-gateway/td-p/818241
View solution in original post
Best Regards
Community Support Team _ polly
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
