My account disabled

[factory]

Hi

I used Power BI Pro trial. and a few days passed, trial expired.
Then I had left it for several days
Today, Log in to dashbord, and saw 403 error
https://app.powerbi.com/ErrorPage?code=403&errorType=UserAccountDisabled

『このページを表示するアクセス権がありません。』

What's this? Where should I ask for help?

 

[v-jiascu-msft]

Hi @factory,

If I open this link, I get the same error message (maybe, I know little Japanese). So please log in Power BI with this link: https://app.powerbi.com/. 

1. Is the Dashboard shared with you?

2. Did your admin of your Organization remove your account or the Power BI license (free)?

Best Regards!

Dale

[v-jiascu-msft]

Hi @factory,

How is the issue now?

Could you please mark the proper answer as solution or share the solution if it's convenient for you? That will be a big help to the others.

Best Regards!
Dale

[factory]

Sorry, too late.

I solved it by deleting the user from the administration screen of Office 365 with another account and re-registering it.

So your second advice was helpful

Thank you very much.