Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

July 7 - July 17 | Round 2 of the Power BI Dataviz World Championships. Don't miss your chance! Learn more

Reply
MikeMountford
Frequent Visitor

Missing data after Service Refresh

Hi All,

 

Having issue with the Service refresh over the past couple of day.

 

Source data from Azure hasn’t disappeared but sometimes the Service fails to pick up our Item Table and then doesn’t import into the dataset and what is even more annoying is that there doesn’t appear to be a pattern to this happening.

 

We can get around the issue by downloading the report and refreshing in the Desktop version which will then show the data in BI Desktop and can then upload and then it will be showing in the BI Service but then a random amount of time goes past, at least it feel like a random amount of time, but by then we're back to square one and have to repeat the same steps.

1 REPLY 1
v-lili6-msft
Community Support
Community Support

hi, @MikeMountford

I have tested on my side, but not reproduce the issue.

If it is the cache issue, please wait some time and refresh the Browser.

or you try to delete the dataset and republish the report again and refresh it to check it works well.

 

Best Regards,

Lin

Community Support Team _ Lin
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Helpful resources

Announcements
FabCon and SQLCon Barcelona 2026

FabCon & SQLCon – Barcelona 2026

Join us in Barcelona for FabCon and SQLCon, the Fabric, Power BI, SQL, and AI community event. Save €200 with code FABCMTY200.

60 days of Data Days Carousel

Data Days 2026

Join Data Days 2026: 60 days of free live/on-demand sessions, challenges, study groups, and certification opportunities.

Power BI DataViz World Championships carousel

Power BI DataViz World Championships - June 2026

A new Power BI DataViz World Championship is coming this June! Don't miss out on submitting your entry.