Forum Discussion
MicroStrategy data source and service refresh
Hi spiderrob ,
Could you please try to open this setting "Allow user's custom data connectors to refresh through this gateway cluster" in the manager gateway. Do you have any other data source in this dataset? Also please check the version of your on-premises data gateway.
Best regards,
Community Support Team _ Dong Li
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Hi,
Thanks for the response. I already have the "Allow user's custom data connectors to refresh through this gateway cluster" checked. The Gateway also shows as 'Online: you are good to go', but I still have the same error message.
There are no other data sources in the model aside from the MicroStrategy one as I was looking to test the connection. Still works fine refreshing locally but no success in the service.
I'm still concerned with the message saying 'You don't need a gateway for this dataset, because all of its data sources are in the cloud'.
Gateway is the lastest version.
Hi spiderrob ,
Were you able to get this working. I am also stuck with the same problem.
Uploaded the Microstrategy Dataset in the PowerBI Desktop. Refresh Works fine there. Published to PowerBI Service. But cannot refresh the dataset here. I have installed the on-Prem Gateway(Personal Mode) in my Local Machine, but cannot see that in the Microstrategy Dataset.
As a test, I also created a dataset in PowerBI that queries teradata and published the same in PowerBI Service. For this dataset, I could see a gateway connector and was able to successfully refresh from PowerBI Service.
Also, do you or anyone knows, where should we be installing on-Prem Gateway(Standard). ie should we be installing in each of the servers?
