Matrix Service Filter Not Working

[timgould]

I have three matrix each representing unique subset categories of my report data - Data: A, B, C.  However, my report filters do not filter the B and C matrix when selecting to filter the report by only A (as an example).  All my other visuals related only to B and C data go to "blank" - but the B and C matrix data results remain - and "go static".  All of this filtering works fine in the Desktop - but not the service.  I have the latest version (July) of Desktop.  Please help.