Forum Discussion

PeteAP's avatar
PeteAP
Advocate I
1 year ago

Loading Report Page Tooltip Hanging

I have one simple report page tooltip in my Power BI. It works fine on desktop, but when I upload it, it hangs with the message "Loading Report Page Tooltip". On the first page the tool tip is fine, ...
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avinashch's avatar
avinashch
New Member
1 year ago

It is working fine in service , still facing issue with our embedded production report, Please let us know any way to resolve this 

deefens's avatar
deefens
Advocate I
1 year ago

Same for us. Let my try to summarize what we noticed:

 

- At first, in Power BI Desktop custom tooltips loaded properly, while it failed in both Power BI Service and Power BI Embedded

- Since ~1 week, it's failing in Power BI Embedded only. Unfortunatly this is the exact way how we make use of it in our project

- We noticed that when switching from one report page to another and coming back to former page, it suddenly works. But not permanently, it's completely random when it starts failing again

 

Note that we're making use if it in concrete case for visual help buttons only. Developer tools are not showing any error. Tested with both Chrome and Edge browsers in their latest versions.