Forum Discussion
Tooltip Blurry and "Loading Report Page Tooltip"
Hello everyone,
I'm encountering an issue with tooltips in Power BI Service. Until recently, everything was working fine — when hovering over a table, the tooltip would display correctly. However, this week, I noticed a problem: the first time I hover over a table, everything works as expected. But when I hover over another table, the data updates, but the view becomes blurry, and the message "loading report page tooltip" appears.
This issue only happens in Power BI Service. When using Power BI Desktop, the tooltips function as expected without any problems.
I've tried clearing the browser cache, using an InPrivate window, and testing with different browsers, but the issue persists.
Has anyone else encountered this problem, or does anyone have any suggestions for how to resolve it?
Thanks in advance for your help!
31 Replies
mackerAdvocate I
This issue is still ongoing. We rely heavily on tooltips for many reports. It is causing us serious issues. Any update on when in early October this will be resolved? Is this being tracked as a "known issue" on Fabric?
Hi DataDriven
This issue has been confirmed as a known issue internally.Please be patient to wait for fixing. If there is any news, I will update it here.Best Regards,
Jayleny
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
We have observed this same issue. Is this being added to the Fabric known issues page so we can track it?
Thanks
proeyekyuuHi Anonymous, I don't see the issue on the tracker. Is there some place we can follow along at for updates?
Fusilier2Helper V
This is still not fixed. Have there been any updates about when it is likely to be? 'Early October' is pretty vague. It's 7th already.
I've just published a new report that has been in the pipeline for months and relies heavily on this type of tooltip for users, and then this happens!
The last official update on this thread was on 25th September.
The issue seems to be resolved now
- Fusilier2
Hi,
I'm getting my errors mixed up. I think I posted in the wrong thread. My issue is the spinning 'Loading report psge tooltip' message which is on this thread:
We are experiencing similar issue. Please update here as soon as it is fixed.
Thanks
Thanks for raising this up. Have been going crazy as we're having the same issue.
As of 30-Oct-2024, this issue still persists when viewing reports embedded. In the service it works fine.
- proeyekyuu
Exact same issue here. In addition to the tooltips issue in Service, any report that I have published to web also has trouble loading visuals in general, some do, some don't.
STILL AN ISSUE. 8th October 2024
New embedded report for a new client of our new client in their new PowerPages portal and this happens.
Same issue on our reports.
I was also getting the blurry tooltip when the report was on greater than 100% zoom - switching off the "Tooltip size is affected by canvas size" setting fixed that for the moment.
But the toolip still gets blurry and shows the message for loading after the initial run goes well.
Can you elaborate on what early October means? It is still not on the known issues page to track any idea why it isn't up there?
- Fusilier2
Same problem here.
Does 'This issue will be fixed in early October' mean in the update released in October or is this not linked to the actual desptop app. It is only happening with published reports.
'
- macker
This issue has not been fixed yet. We are still seeing the "loading report page tooltip" message.
Update as of this morning my tooltips seem to be loading fine now.
- proeyekyuu
They definitely are better than before, but if I move quickly between two visuals that both have tooltips I'll occasionally still get the "loading tooltip" box. If I move off and back on to the visual it will then load properly.
