Forum Discussion

PeteAP's avatar
PeteAP
Advocate I
1 year ago

Loading Report Page Tooltip Hanging

I have one simple report page tooltip in my Power BI. It works fine on desktop, but when I upload it, it hangs with the message "Loading Report Page Tooltip". On the first page the tool tip is fine, ...
Need Help
rajendraongole1's avatar
rajendraongole1
Super User
1 year ago

Hi PeteAP -Ensure that the tooltip pages are as simple and optimized as possible. Tooltips that pull in too much data or have complex visuals might take longer to load in Power BI Service compared to the Desktop version.Reduce Visuals: Try reducing the number of visuals on the tooltip page to see if that improves performance. Ensure only the necessary visuals are included.Disable and Re-enable Tooltips: Sometimes toggling the tooltip settings in Power BI Service can fix the issue.Go to your visuals → "Format" → "Tooltip" → disable it temporarily, save the report, and then re-enable it.Test Manual Tooltips: You can also try creating a manual tooltip by using a card or another simple visual to test if that displays properly.

Large page sizes for tooltips can sometimes delay rendering. You can change the tooltip's page size under Page Information to ensure it's compact and fits within the visuals.

Customizing tooltips in Power BI Desktop - Power BI | Microsoft Learn

 

Hope this information helps.