Forum Discussion

Tanim's avatar
Tanim
Helper I
9 years ago
Solved

Live Connection issue with SSAS gateway

Hi all,

 

I wondering if anyone could help, please. I have Power BI desktop and Gateway connected and working perfectly fine but published report seem to throw an error:

 

Couldn't load the model schema associated with this report. Make sure you have a connection to the server, and try again.
Please try again later or contact support. If you contact support, please provide these details.

 

Activity ID111ee845-81da-4852-ad1c-cbf5add8f215
Request IDedc03933-7a40-9c5b-a0f6-0859a5ef9b80
Correlation IDfba58ce9-aec4-b51f-01f4-e8b90aefc094
TimeThu Aug 03 2017 17:06:25 GMT+0100 (GMT Daylight Time)
Version13.0.1973.185
Cluster URIhttps://wabi-west-us-redirect.analysis.windows.net

 

Please help, many thanks in adcance.

 

Kind regards,

Tanim

 

Gateways

3 Replies

  • v-qiuyu-msft's avatar
    v-qiuyu-msft
    Community Support
    9 years ago

    Hi Tanim,

     

    Please go to dataset settings, check if the data gateway is online and configured by the dataset like below(assume it's live connection to SSAS):

     

     

    By the way, please try to update the on-premise data gateway to the latest version.

     

    Best Regards,
    Qiuyun Yu

  • Tanim's avatar
    Tanim
    Helper I
    9 years ago

    v-qiuyu-msft

     

    Thank you so much for the reply. I did a few checks and found:

     

    1. Under manage getway the data source all connected with green tick mark. User also mapped.

     

    2. Under datasets the data is refreshing fine. It always shows when it was refreshed last.

     

    3. From the left handside pane if I click it under the Datasets then it shows error.

     

     

     

     

     

     

     

     

     

     

     

    Any help is much appreciated, many thanks.

     

    Kind regards,

    Tanim