Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
7 years ago
Solved

Issue with only Edge accessing Power BI App

Hi Team,

 

One of my report user is facing issue with accessing Power BI app on Edge only.

He is not able to go beyond signin page. 

 

Edge Version

 

 

 

It works perfectly on Chrome though.

 

Any clues ? 

 

Thank you for your help!

 

Nilesh 

Need Help
  • v-yuta-msft's avatar
    v-yuta-msft
    7 years ago

    Anonymous,

     

    So the app is shared with the user and the user couldn't open the report? I have made a test but couldn't reproduce this. For troubleshooting, please clear the brower cache or use incognito mode and check if this issue persists.

     

    Community Support Team _ Jimmy Tao

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

6 Replies

  • v-yuta-msft's avatar
    v-yuta-msft
    Community Support
    7 years ago

    Anonymous,

     

    So the app is shared with the user and the user couldn't open the report? I have made a test but couldn't reproduce this. For troubleshooting, please clear the brower cache or use incognito mode and check if this issue persists.

     

    Community Support Team _ Jimmy Tao

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

    • Anonymous's avatar
      Anonymous
      Not applicable
      7 years ago

      I have the same issue and clearing cache will allow me to get to the sign in page on app.powerbi.com, but when clicking sign in, defers back to the same error.  Also do not have this issue in Chrome or IE. 

  • v-yuta-msft's avatar
    v-yuta-msft
    Community Support
    7 years ago

    Anonymous ,

     

    Have you solved your issue by now? If you have, could you please help mark the correct answer to finish the thread? Your contribution will be much appreciated.

     

    Regards,

    Jimmy Tao

     

    • Anonymous's avatar
      Anonymous
      Not applicable
      7 years ago

      user is using chrome for now. We advised not to use Edge. 

  • Anonymous's avatar
    Anonymous
    Not applicable
    5 years ago

    i have the same issue with Ege Version 88.0.705.50 (Offizielles Build) (64-Bit). The login does not work (not redirecting). We use power bi server onprem with a custom security extension.

    The login works with all other browsers.

    thanks for any suggestions.