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KatieH's avatar
KatieH
Advocate IV
8 years ago
Solved

Issue with Usage Metrics

I am trying to view the Usage Metrics on one of my reports - I have done this before and, while it was quite slow, it did work.   This time, no matter which report I select, the usage metrics simpl...
Need Help
  • KatieH's avatar
    KatieH
    8 years ago

    Hi all,

     

    Microsoft came back to me this morning to say that the performance fix was deployed to the North Europe region over the weekend.

     

    I have tried loading the Usage Metrics again and this now loads instantly.

     

    Hope the issue is resolved for the rest of you as well!

     

    Thanks,

     

    Katie

KatieH's avatar
KatieH
Advocate IV
8 years ago

Hi all,

 

I raised a support ticket for this and have been going back and forth with Microsoft the last couple of days. Unfortunately they haven't been able to get to the bottom of it other than them thinking it may be an isolated issue which, by the couple of responses in here state, it does not appear to be.

 

They have said that there is a performance enhancement that is going to be deployed to the North Europe tenant next week and have asked that I check if there is still an issue after that.

 

I'll let you know if I hear anything else!

  • gooranga1's avatar
    gooranga1
    Power Participant
    8 years ago

    KatieH we have the same issue. Initially they worked great but recently mostly unusable with errors being thrown.