Forum Discussion

KatieH's avatar
KatieH
Advocate IV
8 years ago
Solved

Issue with Usage Metrics

I am trying to view the Usage Metrics on one of my reports - I have done this before and, while it was quite slow, it did work.   This time, no matter which report I select, the usage metrics simpl...
Need Help
  • KatieH's avatar
    KatieH
    8 years ago

    Hi all,

     

    Microsoft came back to me this morning to say that the performance fix was deployed to the North Europe region over the weekend.

     

    I have tried loading the Usage Metrics again and this now loads instantly.

     

    Hope the issue is resolved for the rest of you as well!

     

    Thanks,

     

    Katie

KatieH's avatar
KatieH
Advocate IV
8 years ago

Thanks v-sihou-msft

 

The metrics option is enabled in the Admin Centre.

 

I have raised a ticket so will hopefully hear back soon.

 

Thank you for your advice.

Astro's avatar
Astro
Helper I
8 years ago

Hi,

 

I can't help with this question but I'd just like to state that we are now receiving the exact same thing.  The Usage Metrics link against reports in Power BI now times out. These used to work. We have very few reports, very few users and currently very few requests. So this isn't something limited just to you KatieH. I'd be interested to hear what response you get from Support

 

Best Wishes

Nick