Issue when refreshing (access to cache folder denied)

Hi Linhle99999 ,

Please run the Power BI desktop as administrator, and ensure the user who run the desktop has full control on the C:\Users\Heymana\AppData\Local\Microsoft\Power BI Desktop\User.zip file. 

 

Also please check if there is a virus protection software installed on the same machine. If it does, could you try instructing the virus protection software on that computer to ignore the "C:\Users\Heymana\AppData\Local\Microsoft\Power BI Desktop" directory?  

 

How to fix Access to Path error in Power BI? (windowsreport.com)

Solved: Re: Error 2147467259: Access to Path is denied - Microsoft Power BI Community

 

Best Regards
Community Support Team _ Polly

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