Forum Discussion
Issue signing up
Hello,
I have been trying to sign up for the web based power.Bi for a month now and i always recieve the same error. Any suggestion why this might be?
The message I get every time is:
...
It's likely a different issue, but I ran into this as well.
Does your organization currently use Office 365? Or have they in the past? I was running into a long-abondoned ADFS redirect. It wasn't apparent on PowerBI.com, but I did notice when I entered my email into the Office365 portal (portal.office.com). As soon as I "tabbed" passed email, it directed me to an organizational login.
In my case, the organization had tried using Office 365 shortly after release, then decided against it. The ADFS artifact remained and killed any chance of a PowerBI.com account. They had Microsoft release the domain from O365, and now we're up and running.
It's a long shot, but it may help. Good luck.
Derek