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Anonymous's avatar
Anonymous
Not applicable
9 years ago
Solved

Sign up Issue

Dear all,

As part of the process to signup for Power BI, I got an email to verify my email address (work email) with a "Yes, that's me" link. The link goes to a "Create your account" page which says, "We sent a verification code to {email address}. Enter the code to complete signup." But I didn't receive any code and there is no mechanism to request or receive a code.

Please help me!

Thank you!

  • Anonymous's avatar
    Anonymous
    9 years ago

    hi , it seems under the revised process, there is NO Verification code".. I posted a 6 steps process . give that a try and if that does not work, then MS PBI experts will have to step in

     

26 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable

    Dear all,

    As part of the process to signup for Power BI, I got an email to verify my email address (work email) with a "Yes, that's me" link. The link goes to a "Create your account" page which says, "We sent a verification code to {email address}. Enter the code to complete signup." But I didn't receive any code and there is no mechanism to request or receive a code.

    Please help me!

    Thank you!

  • v-qiuyu-msft's avatar
    v-qiuyu-msft
    Icon for Community Support rankCommunity Support

    Hi Anonymous,

     

    From your description, it seems that you didn't receive the email about the verification code, right?

     

    Please login your email address which used to sign up Power BI account, check if the email is in Inbox or Junk Email folder. Sometimes, it will be a delay send a email, please wait for a while. Also please follow this article to sign up the Power BI: Self-service sign up for Power BI.

     

    Best Regards,
    Qiuyun Yu

    • Anonymous's avatar
      Anonymous
      Not applicable

      Hi v-qiuyu-msft,

      I tried several times, but still I didn't receieve any verification code. I checked both Inbox and Junk email folder. I only received an email with "yes that's me" link.

      • Anonymous's avatar
        Anonymous
        Not applicable

        Hi , I have identical issue.. Look forward to resolution.

  • I have this issue 

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    Is there any update when it will be working?

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