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Issue Downloading Shared Power BI Reports/Datasets

Hi Power BI Community,

I'm facing a problem where neither I nor others can download shared reports and datasets in Power BI, despite having full permissions (admin, share, edit, build, download). This is a recent issue affecting multiple reports.

We have the right permissions and are using the latest Power BI version. Any ideas on what might be causing this or how to fix it?

When I tried to download the report shared by another user with me with all the permissions.



This is the issue I am getting in the account with whom I shared with all the permission.
MicrosoftTeams-image (24).png

Thanks for any help!

Super User
Super User

Make sure your scenario does not fall under the limitations.


If you have a Pro license you can open a Pro ticket at
Otherwise you can raise an issue at .

Hi @lbendlin ,

Thank you for your guidance on checking for limitations and recommending the support ticket approach. I have already verified all the permissions and limitations, so my next step will be to raise a support ticket as you suggested. I appreciate your assistance!

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