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sboulanger's avatar
sboulanger
Helper I
9 years ago
Solved

Integration with Dynamics CRM

Hi,   I've embeded powerbi tiles in a Dynamics CRM dahsboard using the CRM native feature. It appeirs as expected in all broswer except for Internet Explorer 11 where it displays a message in the t...
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  • v-qiuyu-msft's avatar
    v-qiuyu-msft
    9 years ago

    Hi sboulanger,

     

    Currently, we can see the issue is not related to the Power BI. In my opinion, maybe the Dynamics CRM forum or IE 11 forum  are more proper. I would suggest you post a thread there to get better suggestions.

     

    Best Regards,
    Qiuyun Yu

v-qiuyu-msft's avatar
v-qiuyu-msft
Community Support
9 years ago

Hi sboulanger,

 

Based on my test in IE 11, when click Power BI Tile in Dynamics CRM Online 2016, it will popout the Power BI dashboard and Tile with the same account. In your scenario, please sign in Dynamics CRM Online in IE 11, then create a new tab also in Power BI Service with the same account. Then click the Power BI Tile to see if dashboards appear.

 

If issue persists, as the issue is more related to Dynamics CRM, I would suggest you post a thread in Microsoft Dynamics CRM Forum.

 

Best Regards,
Qiuyun Yu

sboulanger's avatar
sboulanger
Helper I
9 years ago

Hi Qiuyun,

 

Thank you for the answer. I've tried it but it don't fix it.

 

I tried it with another computer and it works as intended with IE11. I'm wondering if it could be related to security settings...

 

Regards

 

  • v-qiuyu-msft's avatar
    v-qiuyu-msft
    Community Support
    9 years ago

    sboulanger Please close IE 11 browser, and open it in Start InPrivate Browsing to check if issue persists.

    • sboulanger's avatar
      sboulanger
      Helper I
      9 years ago

      v-qiuyu-msft

      Hi Qiuyun,

       

      I've just tried it and it works on my laptop in-private mode.

       

      However, on my colleague laptop, in private mode it doesn't seems to work at all. 

       

       

      • v-qiuyu-msft's avatar
        v-qiuyu-msft
        Community Support
        9 years ago

        Hi sboulanger,

         

        Currently, we can see the issue is not related to the Power BI. In my opinion, maybe the Dynamics CRM forum or IE 11 forum  are more proper. I would suggest you post a thread there to get better suggestions.

         

        Best Regards,
        Qiuyun Yu