Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
5 years ago
Solved

Images not exporting to PDF

PBI Pros, please help!   We have been using "Image by CloudScope" in our reports for sometime now. After a recent change, we can no longer export the images to PDF. The images are pulling into SQL ...
Need Help
  • Anonymous's avatar
    Anonymous
    5 years ago

    Hi Anonymous ,

    Please review the part "Limitations and considerations" in this official documentation and you will find the below limitation when work with the Export to PDF feature:

    • Power BI visuals that have been certified are supported. For more information on certified Power BI visuals, including how to get a Power BI visual certified, see Get a Power BI visual certified. Power BI visuals that haven't been certified aren't supported. In the PDF, they display with an error message.

    You can use Image Grid to replace the current image visual: Image by CloudScope. It is certified and can be displayed normally when export to PDF.

    Best Regards
    Community Support Team _ Rena Ruan
    If this post helps, then please consider Accept it as the solution to help the other members find it more.

Anonymous's avatar
Anonymous
Not applicable
5 years ago

Hi Anonymous ,

I got the same issue with yours, you can try to contact the owner of custom visual image grid or custom visual support team ask for help...

Best Regards

fabyx's avatar
fabyx
Frequent Visitor
1 year ago

Hello Anonymous 
I'm facing an issue with our reports where CloudScope images stored in base64 format display correctly in the embedded reports but not when exported using our REST API.

if there is someone who can guide me, or suggest the way out I would appreciate it 

 

thanks