Forum Discussion

dharland's avatar
dharland
Advocate IV
7 years ago

Images added to app do not render

I added a page and a few images to existing pages of a report that is included in an app. The app has been published but the new images do not render in the app, only in the report. This is a critica...
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v-yuta-msft's avatar
v-yuta-msft
Community Support
7 years ago

Hi dharland,

 

I have made a test on your issue but couldn't reproduce your issue, after publish app to the organization, the app icon image can be seen by other user both in app panel and report panel. 

 

 

If possible, please clear the browser cache and change another browser and try again.

 

Regards,

Jimmy Tao

  • dharland's avatar
    dharland
    Advocate IV
    7 years ago

    This has nothing to do with the App icon image.

    This is definitely a bug and the only way I could find to resolve it was by unpublishing the App and republishing it, which means DOWNTIME for my client.

    • nirvana_moksh's avatar
      nirvana_moksh
      Impactful Individual
      7 years ago

      You can always republish the report and then update the App and that should also fix the potential issue of not rendering the images without any downtime for your client, as you are updating the App and not unpublishing and republishing the App.