I cannot pin tiles after republishing a report to PBI Service

[mmerchak]

Ever since 8/6/2018, when I republish a report to PBI Service I get this error, "Sorry, can't pin this visualization yet", when trying to pin a tile from that report I get this error. It shows up whenever I try to pin any visual. I was previously able to pin these exact same visuals before I republished the report. My only work around is to change the title and publish as a new report, re-pin all tiles, and reassign RLS. Which is a gigantic pain.

I downloaded the latest PBI desktop version hoping that would fix the problem but it has not.

I saw a previous thread with this same issue from 2017 but none of the recommendations have solved my issue.

Any help would be appreciated!

[v-shex-msft · Accepted solution]

Hi @mmerchak,

It seems like a known issue power bi team working on, please take care about support page to know more about this issue:

Power Bi Support

Users may experience issues with pinning tiles to dashboards or saving reports that contain imported images or custom theme files. Engineers are working on a fix. Next update @08/10/2018 09:00 PDT

Regards,

Xiaoxin Sheng

[Anonymous]

I am having this same issue post update. Are they still working to fix it?

[mmerchak]

Thank you so much! I have bookmarked that website and will try to remember to check it in the future before asking questions.

Much appreciated!

[v-shex-msft]

HI @mmerchak,

I can't reproduce this on my side. Can you please provide more detail information? Such as datasource type, connection mode, visual type, datasource host area.

Regards,

Xiaoxin Sheng

[mmerchak]

After more testing, it appears that this error is not occurring with reports that I publish now and then republish. It only seems to be happening with reports that were originally published a little bit ago (I could not tell you a threshold date) and then I republish now. Maybe this helps with testing the error?

Does that make sense?

Thanks!

[mmerchak]

Not sure if this info will help, as I do not have trouble pinning these visuals if I publish the report for the first time, it is only after republishing. But maybe it is linked. Here it is:

But I am using SQL Server as well as Excel data sources. 

Connection mode is import.

Like I stated in my original post, it is all visuals: cards, tables, graphs. It will not let me pin anything.

I do not know what datasource host area means.