How to track support cases

[Anonymous]

I I am a pro user that opened up an official support ticket after I ran into this issue:

https://community.powerbi.com/t5/Service/Still-acces-to-published-app-after-I-deleted-the-workspace/...

I recieved an email and was informed someone would reachout within 8 business hours. Having gone over that time limit I wanted to take a look at the case...and have no clue where it's actually stored. The email provides a link shown here:


Which brings me to azure and errors out.... How do I track offical support tickets?

[v-yuta-msft · Accepted solution]

@Anonymous ,

I would suggest you to post this issue to the issue forum.

https://community.powerbi.com/t5/Issues/idb-p/Issues

Community Support Team _ Jimmy Tao

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[Anonymous]

Thanks. I'll give it a shot.