Forum Discussion
Help Needed – Importing Usage Metrics Semantic Model into Power BI Desktop
Hi PrakashPalle ,
If you're still encountering the issue, we recommend raising a support ticket as suggested by Ibendlin. The Microsoft support team will reach out to assist you further.
Thank You.
Hi PrakashPalle ,
I found a relevant community thread that covers this exact scenario
Link: Usage Metric Semantic Model – Microsoft Fabric Community
In that discussion, a user ran into the same issue you can only have one custom usage metrics dataset per report, and to start over you must delete the existing semantic model. The thread walks through identifying and removing that dataset, which is exactly what you need to do before recreating your usage metrics report.
Could you please review this and let me know if you need any additional information.
Thanks®ards,
Yugandhar.
Hi V-yubandi-msft ,
I’ve already followed the recommended steps, but I’m encountering a 401 error and unable to proceed further. This issue is currently a blocker for me.
I also tried deleting all existing usage metrics reports to start fresh. However, when I attempt to recreate the report, it still shows the last refresh date corresponding to when my colleague left the organization, which suggests the old semantic model is still being referenced or cached.
Could you please assist in resolving this issue or help reset the usage metrics model completely?
Since you have a Pro license you can open a Pro ticket at https://admin.powerplatform.microsoft.com/newsupportticket/powerbi
and have Microsoft delete it for you.
Hi lbendlin , Could you please advise how Microsoft can help delete the semantic model from my workspace? Also, how does my organization authorize Microsoft to perform this action?
did you submit the ticket?
Hi PrakashPalle ,
If you're still encountering the issue, we recommend raising a support ticket as suggested by Ibendlin. The Microsoft support team will reach out to assist you further.
Thank You.Hi V-yubandi-msft , lbendlin , Issue is resolved. Thanks for your help.
Hi V-yubandi-msft , Do I need to raise the ticket in the same portal that was shared by lbendlin ?
