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Sayyesaustin
Regular Visitor

Gateways

‎03-26-2017 07:05 PM

I can not seem to setup the Personal Gateway correctly. It recognizes my computer but not the data source.

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v-haibl-msft
Microsoft Employee
Microsoft Employee

‎03-27-2017 07:40 PM

@Sayyesaustin

 

What is your data source, with Import or Direct Query mode? Can you please check that if the personal gateway state is online when you click the personal gateway icon on your computer and in dataset settings in Power BI Service? Screenshot for your problem is also preferred.

 

Document below should be helpful to you.

https://powerbi.microsoft.com/en-us/guided-learning/powerbi-learning-4-6-install-configure-personal-...

 

Best Regards,
Herbert

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