Forum Discussion

DennisJung's avatar
DennisJung
Helper I
8 years ago

Gateways are gone

This is very strange....i have two gateways installed (two diffrent machines, Gateway A and B), and today at the morning, the refresh of my main dataset didn't work.   When i checked the gateway st...
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Anonymous's avatar
Anonymous
Not applicable
8 years ago

If I had to guess, some data source has been added/updated to your project which exists in Gateway A but that data source does not exist or is different now in Gateway B.  Alternatively, a data source may have been updated in Gateway B where authorized users has been inadvertantly changed.

 

The gateways are finnicy, unless they have authorization to use 100% of your data sources, they will not allow themselves to be selected in the 'Schedule Refresh' area.  This can be something as simple as being authorized for each source, or if the path of the source changes such that your project file is not completely identical to what is registered in the gateway.

  • DennisJung's avatar
    DennisJung
    Helper I
    8 years ago

    This isn't the problem, the problem is that they are not visible anymore in the gateway main section.