Forum Discussion
remig
8 years agoFrequent Visitor
Gateway - refresh failed - "The credentials provided cannot be used for the Web source."
Hi, I am trying to use the enterprise gateway, but I am getting the following type of 'refresh failed' message for every Sharepoint 2007 List (.aspx) source. [ Spoiler ] I think I tried ev...
v-qiuyu-msft
8 years agoCommunity Support
Hi remig,
Please try to update the on-premise data gateway to the latest version. And share the on-premise data gateway service log (C:\Users\PBIEgwService\AppData\Local\Microsoft\on-premises data gateway\Gateway*.log ) around the time refresh failed with us.
Best Regards,
Qiuyun Yu
remig
8 years agoFrequent Visitor
Hi v-qiuyu-msft, thank you so much for responding. Here is a log file containing the errors. Thank you sooo much for your help.