Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
6 years ago

Gateway error

Dear Colleagues help us solve this problem
When trying to connect the data source xlsx file an error is output.
The credentials are correct

 

6 Replies

    • Anonymous's avatar
      Anonymous
      Not applicable

      Russian

      and in English:

      Failed to connect: an error occurred while trying to connect to. Information: "this data source Could not be registered for gateway instances in this cluster. For more information about specific errors for each gateway instance, see below.".Hide details
      Action ID:
      bf1d0895-ca0b-46eb-977c-b0ffca8daffb
      Request ID:
      1465049f-5ef2-6ab8-ece3-82b0212637a6
      Cluster URI:
      https://wabi-west-europe-redirect.analysis.windows.net/
      Status code:
      400
      Error code:
      DMTS_PublishDatasourceToClusterErrorcode
      Time:
      Fri Aug 28 2020 08: 37:34 GMT+0300 (RTZ 2 (winter))
      Service version:
      13.0.14163.65
      Client version:
      2008.3.02479-train
      SBSV:
      An error occurred in the data gateway.
      Basic error message:
      The parameter is incorrect.
      DM_ErrorDetailNameCode_UnderlyingHResult:
      -2146893785

      • GilbertQ's avatar
        GilbertQ
        Super User
        The error is that it cannot use the parameter to connect from the Gateway Server to the file location of the Excel file.
  • Hi there

    Can you confirm that the Gateway can connect ot the Excel file?
    • Anonymous's avatar
      Anonymous
      Not applicable

      Yes