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lubosbednar's avatar
lubosbednar
Icon for Helper I rankHelper I
9 years ago
Solved

Gateway connection doesn't respond (schedule refresh)

 Hi guys,   Have you already experienced behavior that you are not able to set up scheduled refresh? Geteway connection part of schedule refresh setting doesn't respond (see screenshot below). Even...
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  • v-haibl-msft's avatar
    v-haibl-msft
    9 years ago

    lubosbednar

     

    A data base cleanup is done by the PBI team. Could you please check your gateways to schedule a refresh again?

    If issue still persists, could you please give an email to us? I'll provide your contanct information to other senior engineers. They may reach out you for more details.

     

    Best Regards,

    Herbert

     

lubosbednar's avatar
lubosbednar
Icon for Helper I rankHelper I
9 years ago

I'm attaching additional screenshot.

stephen650's avatar
stephen650
New Member
9 years ago

I have exactly the same problem. I'm logged into Office365 using my work account, then I launch PowerBI via the Office365 menu. It doesn't ask me to log in again. I'm having the same problem scheduling a refresh and the message at the top of the dataset screen says that the dataset was created by my personal email account.