Forum Discussion
Gateway Scheduled refreshing Problem
Hi everyone, a few months ago my scheduled updates started failing. The gateway and connections are online. If I force the update, it still happens. I don't know what to do anymore. I've uninstalled ...
Hi mellolu ,
Did you get a chance to check whether the gateway was online during the scheduled refresh window? If you’ve already verified the version and logs but still see the same error, I’d strongly suggest opening a support ticket with Microsoft using the Activity ID/Request ID so they can trace the issue deeper on their side.
Thanks,
Akhil.