Gateway Scheduled refreshing Problem

Hi mellolu ,

Thanks tayloramy  for the detailed steps.

Just to add the very first thing to do is check the Refresh History (Dataset → Settings → Refresh History). Troubleshoot refresh scenarios - Power BI | Microsoft Learn
The exact error text there will tell us the real cause, otherwise we’re only guessing.

From experience, the most common solutions are.

• Re-enter your data source credentials these often expire or reset without notice. Add or remove a gateway data source - Power BI | Microsoft Learn
• Use UNC paths (\\server\share\file) instead of mapped drives (X:\) if your report uses local/network files.
• Verify your gateway mapping in the Service matches exactly what you used in Desktop (server name, alias, IP, database, file path, etc.). Even a small mismatch can cause refresh failures. On-premises data gateway - Power BI | Microsoft Learn

If you can share the refresh history error message here, we’ll be able to point you to the exact fix.

Regards,
Akhil.