Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
8 years ago

Gateway Help

Hello

I am trying to configure an On Premises gateway on my local machine, but facing issue as below.

 

It shows below when I start to configure it -

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

It shows below error then -

 

 


 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

I checked and service is running fine -

 

 

 

 

 

Any inputs?

 

Regards

Need Help

1 Reply

  • v-juanli-msft's avatar
    v-juanli-msft
    Community Support
    8 years ago

    Hi Anonymous

    From your screenshot, you were not the first time to configure your gateway, you were migrating an exisiting gateway, right?

    Are your account and recovery key right?

    Please check if firewall was blocking the Gateway, see this article to know more about setting of fireware.

     

     

    Best Regards

    Maggie